Haul2Door Terms of Service

01 Acceptance of Terms

By accessing or using Haul2Door ("Platform"), you agree to these Terms. If you do not agree, you may not use the Platform.

02 Nature of the Platform

Haul2Door is a technology platform that connects individuals or businesses seeking transportation services with independent third-party drivers. Haul2Door, its owners, and developers do not provide transportation services and are not a carrier, broker, or agent. We solely facilitate introductions between users and drivers.

03 No Liability & Relationship Between Parties

Haul2Door, its owners, and developers are not liable for any loss, damage, delay, non-performance, or dispute arising from services provided by drivers. All service arrangements, obligations, and liabilities exist strictly between the user requesting the service and the driver performing the transportation. By using the Platform, you acknowledge that Haul2Door only enables both parties to find each other.

04 User Due Diligence

Users are solely responsible for conducting their own due diligence before engaging a driver. This includes verifying the driver's suitability, experience, insurance, and ability to safely transport items.

05 Driver Status & Obligations

Drivers are independent contractors and are not employed by Haul2Door. Drivers are expected to comply with all applicable Canadian laws and standards, including:

• Maintaining a valid driver's license
• Operating a roadworthy and properly registered vehicle
• Carrying any legally required insurance
• Complying with road safety and transportation regulations
• Handling goods with reasonable care and professionalism

06 Service Availability Disclaimer

Haul2Door does not guarantee that a driver will accept, fulfill, or complete a requested service. We do not guarantee driver availability, arrival, or service completion at any scheduled time.

07 No-Show & Delays

Haul2Door is not liable if a driver fails to show up, cancels, or is delayed for any reason. Any such issues are strictly between the user and the driver.

08 Pricing & Payments

Pricing is calculated based on distance, vehicle type, and service details. All payments are processed through the Platform unless otherwise stated.

09 Prohibited Items

Users may not request transportation of illegal, hazardous, or prohibited goods.

10 Limitation of Liability

To the fullest extent permitted by law, Haul2Door disclaims all liability for direct, indirect, incidental, or consequential damages, including loss or damage to goods.

11 Dispute Resolution

Any disputes arising between users and drivers must be resolved directly between those parties. Haul2Door is not obligated to mediate, arbitrate, or resolve disputes. However, Haul2Door may, at its sole discretion, provide limited assistance without assuming liability.

12 Termination

Haul2Door reserves the right to suspend or terminate accounts that violate these Terms.

13 Governing Law

These Terms are governed by the laws of Manitoba, Canada.

14 Changes to Terms

Haul2Door may update these Terms at any time. Continued use constitutes acceptance.

15 Contact

For inquiries, contact: support@haul2door.ca | +1 (431) 557-7346